Click the REGISTER button in the top right corner of the page.
Enter your email address and you will receive an invitation to register within a few seconds.
Open the email, follow the instructions, and your account will be ready in no time.
Yes, registration is also available for foreigners who have permanent residence in the Czech Republic and are listed in the Czech Population Register.
The conditions are the same as for Czech citizens – you can register if you are over 18 years old and not listed in the Register of Excluded Persons.
This likely means you already have an account with us. Each player can have only one registration and one active gaming account with the same operator – this applies to both the online casino and any physical branches operated by the same company.
Try logging in using your existing account, or use the password recovery option.
An incomplete registration occurs when a player has entered only basic personal information but has not yet verified all the required details.
To activate a full gaming account, the following information must be completed:
A player with an incomplete registration cannot play for real money, withdraw funds, or use the benefits of the 69Club, such as mini games, purchases in the shop, or collecting loyalty points.
To gain full access to all features, the registration must be completed by verifying all required details.
You can verify your identity in several ways:
1. Online via bank identity (Bank iD)
If you are a client of one of the banks that support bank identity (for example Air Bank, Česká spořitelna, ČSOB, Fio banka, Komerční banka, mBank, MONETA Money Bank, Raiffeisenbank, UniCredit Bank, Creditas or Partners Bank), you can verify your identity online through the Bank iD service.
During registration, simply choose verification via bank identity and log in the same way you log in to your internet banking.
2. Verification at a Go4Games casino branch
You can also verify your identity in person at any Go4Games casino branch, where the staff will check your ID.
A complete list of branches can be found on the Go4Games website.
3. Verification via the Czech POINT service
You can also use the Czech POINT service. You can find the nearest branch, for example, on the website www.czechpoint.cz
Please take your ID card with you (or passport or driving licence). On-site, state that you wish to have your identity verified for the company:
69GAMES a.s.
Ostravská 975/1
779 00 Olomouc 01
IČO: 07597983
Please then send us the public identification document you receive from Czech POINT to the e-mail address podpora@69games.cz
Without proper identity verification, you cannot fully use your gaming account or make withdrawals.
If you forget your password, click “Forgot Password” on the login page.
Enter the email address you used during registration, and we’ll immediately send you a link to set a new password.
Simply open the link and create your new login credentials in just a few moments.
Withdrawals can only be made to a registered and verified bank account that is held in the player’s name.
Bank account verification takes place during registration, using one of the following methods:
For security reasons, withdrawals to unverified or third-party accounts are not permitted.
You can use an unlimited number of payment cards for deposits, but only one verified bank account.
Withdrawals can be made exclusively to a verified bank account held in the player’s name.
For security reasons, it is not possible to use multiple bank accounts or accounts belonging to another person for withdrawals.
Self-limiting measures are tools defined by the Gambling Act that allow players to set their own gaming limits in order to prevent excessive or risky gambling behaviour.
Each player can decide individually whether to activate any of these limits to help maintain better control over their gaming activity.
Available self-limiting measures:
• Daily login duration to the user account
• Monthly number of logins to the user account
• Pause between logins
• Daily betting limit
• Monthly betting limit
• Daily net loss limit
• Monthly net loss limit
Note:
Settings of self-limiting measures apply to the entire gaming system of the operator, meaning they are valid both for the online casino 69GAMES and for land-based Go4Games branches.
Yes, self-limiting measures can be modified at any time — you may either tighten or relax your limits.
If you choose to tighten your limits, the change will take effect within 24 hours of confirmation.
If you decide to relax your limits, the change will take effect no sooner than after 7 calendar days.
Note:
The settings of self-limiting measures apply to the entire operator’s system — including both the online casino 69GAMES and all land-based Go4Games branches.
This rule is based on the Gambling Act (No. 186/2016 Coll.), which requires all licensed operators to ensure that every player takes a mandatory 15-minute break after 120 minutes of continuous play.
The purpose of this regulation is to protect players from excessive or compulsive gambling and to promote a responsible approach to gaming.
The break gives players a chance to rest, reflect on their gameplay, and decide whether they wish to continue.
After the 15-minute break, you can resume playing without any further restrictions.
The rules for all technical games are listed in the Game Plan on the official 69GAMES website.
You can view or download the document at any time HERE.
You can play games on 69GAMES.cz using your computer, mobile phone, or tablet — no download required.
The website is fully optimized for all modern devices and browsers.
Supported operating systems:
Desktop and laptop: Windows 7 or later, macOS 10.9 or later, Linux (functionality may vary by distribution).
Mobile devices and tablets: iOS 8 or later, Android 5 or later, Windows 10 Mobile.
Supported browsers:
Chrome, Firefox, Safari, Edge, and newer versions of Internet Explorer.
For the best experience, we recommend always using the latest version of your browser.
Cookies are small data files stored on your device when you visit a website.
They allow the website to remember your login details, language preferences, or display settings.
Cookies also help us improve your user experience — they enable the website to recognize returning visitors and provide more relevant content.
You can allow or disable cookies at any time in your internet browser settings.
If you have any questions or need assistance, you can reach us in several ways:
Our customer support team is available to assist you and will be happy to help with any problems.
If you have Free Spins available, you can easily activate them directly in your gaming account.
A detailed guide on how to claim and use your Free Spins can be found HERE.
Yes! 🎉 Every player with a verified account can look forward to a special Birthday Bonus as a gift from 69GAMES.
You can find all the details about how to claim the bonus, when it becomes available, and how to use it HERE.
The 69Club is the loyalty program of the 69GAMES online casino, rewarding active players for their gameplay.
Members of the 69Club earn loyalty points for every bet they place — the more you play, the more points you collect, unlocking higher levels with better rewards.
You can redeem your points in the Club Shop for free spins, bonus credit, or exclusive club merchandise.
In addition, 69Club members gain access to mini-games, special missions, and themed promotions that are not available to regular players.
Every player with a fully verified account is automatically included in the 69Club. Players with an incomplete registration cannot participate in the loyalty program.